Privacy Policy

This Privacy Policy describes how SR Electric ("we," "us," or "our") collects, uses, and shares information when you visit our website, submit a form, or communicate with us by phone, text message, or email. By using our website or providing your information to us, you agree to the practices described in this policy.

1. This Website Is for Adults

This website is intended for use by adults 18 years of age or older. We do not knowingly collect information from anyone under the age of 18, and our forms are not intended to be completed by minors. If you believe a child has submitted information through our website, please contact us at srelectric2025@gmail.com or (806) 543-4836, and we will delete that information immediately.

2. Information We Collect

We collect information in the following ways:

Information you give us. When you fill out a form, request a quote, book a service, or contact us, we may collect your name, phone number, email address, service address, and any details you provide about the work you need done.

Information collected automatically. When you visit our website, certain information is collected automatically through cookies and similar technologies, including your device type, browser, pages viewed, how you arrived at the site, and general location based on your IP address. This information is collected with the help of third-party analytics and advertising providers (described in Section 5).

3. How We Use Your Information

We use the information we collect to:

• Respond to your questions, quote requests, and service requests
• Schedule, perform, and follow up on work
• Send you quotes, invoices, payment links, appointment reminders, and review requests
• Communicate with you by phone, text message, and email
• Improve our website and understand how visitors use it
• Show relevant advertising and measure how our ads perform
• Comply with the law and protect our business and customers

4. Text Messaging and Phone Communications

If you provide your phone number and consent to receive text messages, we may send you messages related to your quotes, invoices, appointments, service updates, and review requests. Message frequency varies. Message and data rates may apply.

You can opt out of text messages at any time by replying STOP to any message. You can get help by replying HELP or by contacting us at (806) 543-4836 or srelectric2025@gmail.com.

Your mobile phone number and your consent to receive text messages will never be shared with or sold to third parties or affiliates for their marketing or promotional purposes. No information collected as part of obtaining text message consent will be shared with third parties for marketing purposes.

5. Cookies, Analytics, and Advertising

We use cookies and similar technologies, along with third-party service providers, to operate our website, understand how visitors interact with it, and deliver and measure advertising.

• Analytics providers help us understand how visitors find and use our website so we can improve it.
• Advertising providers help us show ads for our services on other websites and platforms and measure whether those ads are working. These providers may use cookies or similar identifiers to recognize your device across websites.

These third parties collect and process information under their own privacy policies. You can usually control or disable cookies through your browser settings, and many advertising providers offer ways to opt out of personalized advertising through industry tools such as the Digital Advertising Alliance (optout.aboutads.info) or your device's ad-settings controls.

6. How We Share Information

We share information only as needed to run our business and serve you. This may include sharing with:

• Service providers who help us operate our website, send messages, process payments, schedule work, and analyze traffic, and who are permitted to use your information only to provide those services to us
• Advertising and analytics providers as described in Section 5
• Legal and safety recipients, when required by law, to enforce our terms, or to protect the rights, property, or safety of our customers, the public, or our business
• A successor business, if our business is sold, merged, or transferred

We do not sell your personal information to third parties. As stated in Section 4, we never share mobile phone numbers or text-messaging consent with third parties for marketing purposes.

7. Payments

If you make a payment, your payment-card information is collected and processed directly by a secure third-party payment processor. We do not store or have access to your full card number.

8. Data Retention and Security

We keep your information for as long as needed to provide our services, comply with the law, resolve disputes, and enforce our agreements. We use reasonable measures to protect your information, but no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Your Choices

Depending on where you live, you may have rights regarding your personal information, such as the right to access, correct, or delete it, or to opt out of certain uses. You can:

• Opt out of text messages by replying STOP
• Adjust your browser settings to limit cookies
• Opt out of personalized advertising through the tools described in Section 5
• Contact us at srelectric2025@gmail.com to request access to or deletion of your information

We will respond to verified requests as required by applicable law.

10. Third-Party Links

Our website may link to other websites we do not control. We are not responsible for the privacy practices of those websites, and we encourage you to read their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date above. Your continued use of our website after a change means you accept the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or your information, contact us at:

SR Electric
Lubbock Service Area
Lubbock, TX 79401
Phone: (806) 543-4836
Email: srelectric2025@gmail.com